Need assistance with your mediation case or the Imedi8 platform? Our support team is available to help with account questions, technical assistance, and general enquiries.

International Support

Imedi8 is an international online mediation platform designed to support mediators and participants through secure digital tools.

Our support channels are available across different regions, allowing users to contact our team through convenient local options.

Who Should Contact Imedi8?

Mediators using Imedi8
Mediators can contact our support team for platform assistance, account enquiries, technical questions, and help with using Imedi8 effectively.

New mediator enquiries
Mediators interested in joining Imedi8 or learning more about our platform are welcome to contact us for more information.

Participants involved in a mediation
If you are already participating in a mediation through Imedi8, we recommend contacting your mediator directly first for case-specific questions, guidance, or advice. Your mediator is best placed to assist with the details of your individual matter.

Participants looking for a mediator or wishing to provide feedback
If you are looking for a mediator, have a general enquiry, or wish to raise a concern about the platform experience, you are welcome to contact the Imedi8 support team.

Support Contacts

🇿🇦 South Africa Support
WhatsApp: +27 64 898 7503

🇬🇧 United Kingdom Support
WhatsApp: +44 7872 954654

🇨🇦 Canada Support
Available soon

✉️ Email Support
support@imedi8.online

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Business Partners

Imedi8 Technologies LLC
Sharjah Media City (SHAMS) Free Zone
Sharjah
United Arab Emirates

🇦🇪 Imedi8 has a registered business presence through Sharjah Media City (SHAMS) Free Zone in the United Arab Emirates, providing an international base for our technology platform and business operations.

Our technology infrastructure is supported through secure international cloud services and modern digital systems, allowing mediators and participants to access the Imedi8 platform reliably from different locations around the world.

Our international structure allows us to combine a UAE registered business presence with regional support access, helping us deliver a reliable and accessible mediation platform for users worldwide.

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Our Commitment

At Imedi8, we believe mediation works best when people feel supported, informed, and confident throughout the process.

Our goal is to make mediation more accessible by combining professional mediation practices with modern technology, helping mediators and participants resolve disputes in a secure and structured environment.